General Information
How do I contact Yimbly?
We have a dedicated Customer Service Team who are on hand to help with any queries you may have. You can fill in the form on our Contact Us section on the website and one of the team will reply to you within 24 hours during working days. Our Customer
How do I make a complaint?
Here at Yimbly we strive to provide the best service possible for our customers and we appreciate any feedback that you can give us. You can contact our dedicated Customer Service Team with any of your concerns via the Contact Us section of our websi
Trouble using our website?
We are always running checks on our website to make sure it is optimal for our customers but sometimes we may miss something, please let us know as soon as you can if you’re experiencing any trouble using the website or placing an order with us. You
I am not receiving emails from you?
Sometimes when you start receiving emails from a new company they drop into your junk/spam files, most of the time this is where your emails will be. If they are, you can add us to your contacts list in your email address book, that way you’ll never
Christmas Opening Hours
Our festive opening hours:. 24th December (Christmas Eve): 09:00 - 14:0025th December (Christmas Day):CLOSED26th December (Boxing Day): CLOSED27th - 28th December - Phoneline for Orders open 9am - 1pm. 29th December - 30th December: Normal hours resu