If you haven't found the answer to your question from our FAQs then don't hesitate to contact our Customer Service team who will do their upmost to get your enquiry resolved.

Our phonelines are open from 9am - 5pm every weekday (excluding Bank Holidays), 10am - 3pm Saturday & Sunday.

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<p><span id="isPasted" style="text-decoration:none;">Let our Customer Service Team know as soon as you can! We will then work to get you the relevant replacement or refund. If your product is visually faulty then please make sure you send us photos of this to not hold up the process.&#xA0;</span></p>

Let our Customer Service Team know as soon as you can! We will then work to get you the relevant replacement or refund. If your product is visually faulty then please make sure you send us photos of this to not hold up the process.

What can I do about a faulty product?

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What can I do about a faulty product?Updated 7 months ago