How do I return items I've bought online?Updated 7 months ago

First port of call would be to get in contact with our Customer Support Team, they will be able to provide you with the return address to ship your item(s) to. Most products are eligible for return, this would be subject to exceptions listed in our returns policy. We do not charge you a restocking fee so it is free of charge to return the product(s) to us, all you would be required to do is cover the cost of the return shipping. All returns must be reported to us within the timeframe of 30 days. Our Customer Service Team will advise you when your return has been received, once it has gone through the inspection process we will then be able to notify you of the refund status. We will then automatically refund your money to the payment method you used to pay for the original order.